posted on September 23, 2012 13:06
In 2005 a fault was identified with the back plate component of Grässlin QE7 electric water-heating timers, which could cause the timers to overheat and go on fire.
While significant efforts have been made since 2005 to replace or repair all affected timers, some affected timers in the homes of Irish consumers still have not been replaced or repaired.
Safety is paramount to Grässlin. To ensure the remaining units are identified and repaired, we kindly ask for electrical contractors collaboration to identify timers which may have been installed before 2005 and were not repaired after November 2005.
Please note that Grässlin QE7 timers which bear the '+' mark as part of the product name are unaffected by this recall.
We thank you for your cooperation and apologise for the inconvenience. If you have information on installed units, have any questions about this recall or if you wish to arrange for free replacement of any recalled products, please call Mr. Electric on free help-line at 1800 311 606 or email to firstname.lastname@example.org